Refund / Return / Warranty Policy
You Are Protected By Our 30 Day Money Back Guarantee On Defects and Battery Malfunctions On Our BRS Branded Powersports Batteries.
Your Battery Is Also Covered By Our 2 or 10 Year Warranty.
HASSLE FREE REPLACEMENT WARRANTY RETURN INSTRUCTIONS
You can replace your battery for any reason, simply:
- Complete The Return Form On Our Website
- Once We Receive Your Form, We Will Send You A Shipping Label By Email
- Put Your Battery In The Original Box and Secure Shipping Label On It
- Drop The Box Off At The Post Office
- We PAY All Shipping Costs
- There Are No Additional Out of Pocket Costs To You
How To Determine If Your Battery Needs To Be Replaced:
Try to recharge your battery for a minimum of 8 hours @ 2 amps. If your battery doesn’t hold a charge, please send it back to us for replacement.
Please Choose The Correct Battery For Your Powersport Vehicle.
Please Watch Our Video To Learn How To Choose The Right Battery.
You Are Protected By Our 30 Day Money Back Guarantee On Defects and Product Malfunctions On Tera Pump Products.
Your Tera Pump Is Also Covered By Our 1 Year Warranty.
Your Power Wheels, Peg Perego, and Other Electric Toy Car Batteries and Chargers Are Protected By A 30 Day Money Back Guarantee and 6 Month Warranty.
No Refunds or Returns Accepted If You Order The Wrong Battery.
Please Choose The Correct Battery For Your Electric Ride On Toy.
Please Watch Our Video To Learn How To Choose The Right Battery.
If You Have Any Questions, Please Send Us An Email or Give Us A Call During Business Hours.
We Do Provide You With A 30 Day Money Back Guarantee On Defects and Battery Malfunctions.
6 MONTH HASSLE FREE REPLACEMENT WARRANTY RETURN INSTRUCTIONS
If you have any issues with your battery during your first 6 months of ownership, please give us a call or send us an email and we will provide instructions to validate your warranty.
Please Contact Us For Refund and Warranty Details On All Other Products.
WARRANTY RETURN INSTRUCTIONS
If You Have Any Questions, Please Send Us An Email to Matt.Mitchell@brsbattery.com or Give Us A Call (705) 855-0473 During Business Hours.
**TO VALIDATE YOUR WARRANTY YOU MUST KEEP THE ORIGINAL BOX**
Updated Shipping Policy For Return Shipping
*This updated policy is to notify you that we pay for return shipping on manufacturer defects only.*
If you would like to return an item because you accidentally ordered the wrong item or no longer want the item you ordered, we will accept your returns however you will be responsible for paying for return shipping back to our warehouse.