Shipping destinations: CANADA & UNITED STATES 

• We ship both locally, nationally and to the US.
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Shipping cost:

• Most products have free shipping included... 
• Some items are too heavy - shipping method varies. 
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• Shipping policy

  At BRS BATTERY LTD. our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across Canada and the United States, ensuring that we provide the very highest levels of responsiveness to you at all times.

  The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are verified in our system within 24 hours after the order is placed. We will process your orders, which takes an additional 1–4 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to your destination. In Canada, orders are shipped by Canada Post. After processing and leaving the warehouse, items usually take between 3 and 7 days to arrive at your destination. Shipments to the United States are shipped by Canada Post, which is transferred to USPS.  Items usually take between 4 and 12 days to arrive at your destination. On occasion there could be a delay with U.S. Customs which might cause your package to arrive a little later than expected. In any event, you will be provided with a tracking number to stay updated with your delivery times. There is no need to worry about any additional fees, duties, or taxes because your items are shipped under U.S. Customs and Border Protection Code Section 321. 
  • In certain instances or due to unforeseen circumstances like COVID-19, Natural Disasters, etc. our shipping times will vary depending on carrier volume, backlogs, ect., and we cannot guarantee shipping and order processing times.
  • Please be aware that if you receive an out of stock or backorder notice shipping times can take anywhere from 2 weeks - 4 months. If you are not willing to wait you can request a refund and it will be issued promptly. 
  • During the holiday shopping seasons delivery times vary and we cannot guarantee a specific delivery date. 
  
  

  For more information about our shipping policy or refunds, please contact matt.mitchell@brsbattery.com 

  
  
   

  Updated Shipping Policy For Return Shipping

   

  *This updated policy is to notify you that we pay for return shipping on manufacturer defects only.*

   If you would like to return an item because you accidentally ordered the wrong item or no longer want the item you ordered, we will accept your returns however you will be responsible for paying for return shipping back to our warehouse. . 

Your 100% satisfaction is important for us. We offer a 30-days Return and 30 Day Money Back Guarantee & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email matt.mitchell@brsbattery.comwith the subject 'Returns' and include your order number, name, contact details, and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items when you order the wrong item without checking your current model number and compatibility.  .
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.